How to Delete Your Account
There are two ways to delete your Sofrati account:
Option 1: Delete Through the App
- 1Open the Sofrati app
- 2Go to Profile/Settings
- 3Scroll down and tap on "Delete Account"
- 4Follow the confirmation steps
Option 2: Request Account Deletion via Email
If you can't access your account or prefer to request deletion via email:
- Send an email to support@sofrati.sa
- Subject line: "Account Deletion Request"
- Include in your email:
- Your registered email address
- Phone number associated with the account
- Reason for deletion (optional)
Important Information
- Account deletion is permanent and cannot be undone
- All your data will be permanently removed from our systems
- Any active subscriptions should be cancelled before deletion
- Deletion requests are typically processed within 48 hours
Need Help?
If you have any questions about the account deletion process, please contact our support team at support@sofrati.sa